We can only issue a refund if you have changed your mind within 24 hours of the date and time of purchase. If a day has passed since your purchase, we can’t offer you a full refund.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@melissablombardo.com.

Contact us at info@melissablombardo.com for questions related to exchanges or order cancellations.